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December 09, 2005
Goodwill Credit
Read Yahoo! Search Marketing's partial email regarding a credit because of possible Click Fraud.
After carefully analyzing the click trail for your account, our Loss Prevention Team has determined that there were no unqualified clicks.Although there were no unqualified clicks charged to this account, as a goodwill gesture, we are happy to provide for you a goodwill credit of $1,451.42.
How would you feel if you got this letter after submitting a request for a credit?
Goodwill Gesture, it might have felt more like a goodwill gesture if I didn't have to send several emails asking for it.
Posted by dj at December 9, 2005 01:17 AM